As always efficient. We would never use another company, the turn around time is minutes from handing your keys in to the bus arriving to take you to the airport, equally so on your return the car is back at reception regardless of the time am or pm. The staff are friendly and courteous we have never had a bad experience and have used park and fly for years.
What would be good is a loyalty scheme to reward customers.
Park & Fly customer
My booking was done by phone, a service that was handled with friendly courtesy and proficiency. I was given a booking reference number so when I arrived very early in the morning of departure my details were easily found by the attendant. Again the service was impeccable. Transport to the airport was smooth and quick. On our return the transfer was again "spot on". My car was conveniently parked near the office, and the keys given back without problem. This is a service I have used before and would certainly use again as I can trust my vehicle to be well cared for.
This was the 4th time I have parked at Park&Fly Newcastle. Their system of parking is so easy and perfect! You pull up at the office door take in your keys and on return from holiday they show you where your car is parked. The courtesy bus to take you to the terminal is very prompt. The driver's are always pleasant and jolly! The return courtesy bus even a very early arrival the bus is waiting on the stand! Absolutely fantastic service from start to finish! I wouldn't use anyone else.
Thank you Park and Fly!
We used Newcastle Airport Park & Fly again recently after a break of airline holidays and were once again impressed by the reliable service they provide. From booking the car in to collecting it after our holiday we continue to be impressed by Park and Fly, it also appears to be cheaper than other similar operators at Newcastle Airport we would certainly recommend it.
We have used Newcastle Airport Park and Fly for many years now because it has been consistently reliable. It is simple to book online and easy to check in your car. Short transfer over to the airport is immediate with friendly and helpful staff. Pick-up after your holiday is very good. We have never waited longer than a few minutes. Car always easily accessible and has been previously started to check there are no problems. Cost seems competitive. Good, well organised, trustworthy service.